Contact information
1. Customer Support
We’re here to assist you with any questions, concerns, or support related to your orders or our products.
You can reach out to us through the following channels:
2. Support Hours
Our customer support team is available during the following hours:
- Monday – Saturday: 11:00 AM – 6:00 PM IST
- Sunday & Public Holidays: Closed
3. Order & Product Queries
For assistance related to:
- Order tracking
- Returns & exchanges
- Product details
- Payment issues
Please email us at care.team@brume.in with your Order ID for faster resolution.
4. Business Address
Brume IN
Berhampur, Odisha – 760003
India
(This address is for official correspondence only and not for walk-in visits.)
5. Social Media
Stay connected with us for updates, new drops, and announcements:
- Instagram: @original_brume
6. Response Time
We aim to respond to all queries within 24–48 business hours.